Privacy Policy
Introduction
This Privacy Policy explains how Asia Limo Service (AsiaLimo) (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information you provide when you use our messaging services, including SMS, email, WhatsApp, WeChat, and other social media platforms. By opting into our messaging program, you agree to the terms outlined in this Privacy Policy.
Information We Collect
1.1 Personal Information
Phone Number: We collect your phone number to send you SMS messages, WhatsApp messages, or other platform-based communications.
Email Address: We may collect your email address to send you emails related to our services, promotions, or updates.
Name: We may collect your name to personalize your experience across all communication channels.
Customer Preferences: We may collect information about your preferences and interests to tailor our communications to your needs.
1.2 Usage Information
Message Interactions: We collect data on how you interact with our messages, such as whether you open them, click on links, reply, or engage with content.
Platform-Specific Data: For WhatsApp, WeChat, or other social media platforms, we may collect metadata provided by those platforms (e.g., delivery status, read receipts).
Technical Information: We may collect information such as your device type, operating system, network provider, and IP address.
How We Use Your Information
2.1 To Provide Services
SMS Messages: To send you transactional and promotional SMS messages related to our products and services.
Emails: To deliver newsletters, service updates, booking confirmations, and promotional offers via email.
WhatsApp/WeChat: To send personalized messages, service reminders, or customer support communications through these platforms.
Other Social Media Platforms: To engage with you on platforms like Facebook Messenger, Instagram, or others where you’ve opted to communicate with us.
2.2 To Improve Services
Personalization: To personalize your experience and provide content and offers tailored to your interests across all communication channels.
Analytics: To analyze how users interact with our messages and improve our messaging services across SMS, email, WhatsApp, WeChat, and other platforms.
How We Share Your Information
3.1 With Third-Party Service Providers
Message Delivery Providers: We may share your information with third-party service providers who assist us in delivering SMS messages, emails, or platform-specific communications (e.g., WhatsApp Business API providers).
Analytics Providers: We may use third-party analytics services to understand how you interact with our messages across different platforms.
3.2 Legal Requirements
Compliance: We may disclose your information to comply with legal obligations, regulations, or governmental requests.
Important Note: We (Asia Limo Service) will not share any end-user information for promotional purposes unless explicitly authorized by you.
Your Choices
4.1 Opt-Out
SMS: You can opt out of receiving SMS messages at any time by replying “STOP” to any message.
Email: You can unsubscribe from our emails by clicking the “Unsubscribe” link at the bottom of any email.
WhatsApp/WeChat: You can block or stop receiving messages by adjusting your settings within the respective app or contacting us directly.
Social Media Platforms: You can manage your preferences or stop receiving messages by adjusting your settings on the platform or contacting us.
4.2 Data Access and Correction
Access: You have the right to access the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your personal information.
Data Security
5.1 Security Measures
Protection: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure across all communication channels.
Retention of Information
6.1 Retention Period
Duration: We retain your personal information for as long as necessary to provide the services you have requested and for legitimate business purposes.
Children’s Privacy
7.1 Age Restrictions
Minors: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
8.1 Updates
Notification: We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and/or through our messaging services (SMS, email, WhatsApp, WeChat, etc.).
Contact Us
9.1 Inquiries
Contact Information: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@asialimoservice.com .
By opting into our messaging program, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Effective Date: 01-01-2024